Enterprise Resource Planning
Finance, budgeting, accounts payable, procurement, fund and grant accounting, project systems and statutory reporting on a single integrated platform.
Solutions
Solutions
A connected portfolio built for government and utility operations — deployed from preconfigured content rather than a blank system.
One platform, deployed the way your organisation actually works
Each solution below can be implemented on its own or as part of a wider programme. All of them are built on SAP and all of them come preconfigured for public sector and utility requirements.
Customer Information & Billing
Rate management, billing, collections, device management and customer service for electric, gas and water providers of any size.
Enterprise Asset Management
Asset registries, preventive and corrective maintenance, work order management, scheduling and field execution.
Customer & Citizen Relationship Management
A single view of the customer or constituent across service channels, with case management and self-service.
Human Resources & Payroll
Organisational management, time, benefits, payroll, employee and manager self-service.
Public Budget Formulation
Multi-year budget development, position budgeting, scenario modelling and the publication of the adopted budget.
Analytics & Business Intelligence
Operational reporting, planning and consolidation, and analytics that put decision-grade data in front of the people who need it.
Enterprise Mobility
Field crews, meter services and inspections working online or offline on the devices they already carry.
For the public sector
Our QGov solution packages ERP, HR, CRM, budget formulation and mobility for cities, counties, school districts, colleges and agencies — roughly 70–90% common across entities, with the remainder tailored to you.
Public sector detailFor utilities
Customer information and billing, asset and work management, analytics, HR and mobility for municipals, cooperatives, districts and investor-owned utilities across electric, gas and water.
Utility detailWhat our clients say
We implemented this system under extremely difficult conditions in a very short timeframe. It came up and followed a predictable path straight through to stabilization. Few will grasp the complexity of what that took.
Quintel was central to a successful SAP CCS implementation, and their people stayed with us long after go-live on billing efficiency, financial close and call centre operations. Their call centre expertise pushed our performance past pre-SAP levels.